How do I make an appointment?
- For an urgent same day consultation phone 01606 544544, selecting Option 1, from 8.30 am
- For a routine, follow-up consultation, phone 01606 544544, selecting Option 1, these appointments are available to book throughout the day. You will be asked for the reason for your appointment when you phone. This information will be reviewed by a GP and you will be contacted by the end of the next working day. When contacted, we will confirm the clinical plan which may include: further tests; referral; treatment; treatment; or an appointment with a clinician.
- Our online consultation service is now available, click on the link PATCHS and register/sign in with Patchs.
- Emergency / Home visit from 8.00am 01606 544555
Our Patient Services Coordinators will ask for information regarding your health condition, this is so the team member can direct you to the best possible clinician to gain the best possible outcome for your health problem. The Patient Services Coordinators follow a triage algorithm which has been developed by one of the GP partners here at the practice.
We have a number of clinical practitioners that can either see you face to face or offer a telephone consultation. Our clinical practitioners include Doctors, Advanced Nurse Practitioners, Emergency Care Practitioners, Musculoskeletal Practitioners, Pharmacists, Pharmacy Technicians, General Practice Assistants and Practice Nurses.
If your appointment is a telephone consultation, we are unable to provide you with a specific time when a clinician will call, however the Patient Services Coordinator will give you an indication that the call will be in the morning or in the afternoon, and would advise you to keep your line clear in readiness for the clinician to call.
Please Note: When making urgent same day appointments, we are not booking these directly at the Reception desk, unless there are exceptional circumstances.
Non-urgent advice: NHS 111
NHS 111 either by phone (111) or online (Get help for your symptoms – NHS 111) is always available for health information and advice if you require any further medical help as required.