Your views count


Your views count

To our Cheshire East residents,

We want to hear about your local community pharmacies, and about how you use them. It is helpful to us if you complete the survey even if you don’t use them.

The survey is open to all Cheshire East residents aged 16 and over, and runs from 8th November to 6th December 2021.

To complete our survey online, please use this link:

If you have difficulties in accessing or completing this survey for any reason, staff are available at your local library that will be able to assist. Limited paper versions of the survey are also available there.

If you cannot access a library and you cannot complete the form online, please contact our Customer Service team on 0300 123 5024 for help completing this survey.

Information about this survey

Pharmaceutical Needs Assessments (PNAs) are carried out to assess the pharmacy needs of the local population. It ensures that community pharmacy services are provided in the right place, and meet the needs of the communities they serve. Every local authority has a statutory responsibility to conduct a PNA.

An important part of a PNA is to consider what residents think about community pharmacy services within Cheshire East. A community pharmacy offers services such as dispensing medicines and offering advice and practical help on keeping healthy. Therefore, we would like you to take 10 minutes to complete this PNA. Your feedback is valued and appreciated and we welcome your involvement in the process. The survey asks about your experiences when using a community pharmacy, what works well, and what could be improved.

This survey has been produced by and collated by Liverpool City Council’s Public Health team on behalf of Cheshire East Council and all other local authorities across Cheshire and Merseyside.

All your answers will be treated as strictly confidential and will be anonymous – any personal information will be held in line with the Data Protection Act 2018. To find out more on how we use your information see our privacy policy at: Cheshire East Council will use the data you provide solely for the purpose of this survey and to guide decision making. To find out more about the PNA, please visit our website at:

Results from the survey will be analysed and published within the final Cheshire East PNA. This will be available online in October 2022. If you have any questions about this survey, or about the PNA in general, please contact the Cheshire East Public Health Intelligence Team at

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