Your Care Co-ordinator at Danebridge is Sammy. Care co-ordinators within GP practices, act as a central point of support for patients to review needs and coordinate services allowing them to access what they need, when they need it.
Who we can help
Examples of patients who may want to access the service are:
How do I get a referral to these services?
When you contact the practice your request will usually be triaged by the GP or healthcare professional If they feel you would benefit from the input of one of the team they will ask for you to be referred to our care coordinator.
In accordance with guidance received from the NHS and Public Health England, we continue to review and have changed how we provide appointments to ensure the safety of patients and colleagues.
Appointments can be arranged by telephone or online through the NHS app.
If a clinician is currently actively working with you to manage your condition / illness, we will aim for you to have continuity of care with that person. At this time, we are however unable to specify a clinician, if it is not an active condition.
Please be aware that we are unable to provide you with a specific time when a clinician will call, but we can indicate how many other people are on the list before you. You should expect a call from Danebridge Medical Practice.
Should the clinician need further information, they may arrange a video consultation; request that you send a picture through a secure text message; or you may be invited for a face to face appointment.
You should arrive no more than 5 minutes before your appointment and you will be greeted by a member of our Patient Services Team. You should wear a face mask, if you have one.
Unless you are advised to do so by a clinician, please DO NOT visit Danebridge Medical Practice if you or your household have any Coronavirus symptoms. If you believe that you have Coronavirus and your symptoms are serious or are getting worse, please visit NHS 111 online where you will be advised if further medical help is required.
A Phlebotomist is available at Danebridge each day between 8.30am and 14.30pm by appointment, to take blood samples as requested by the doctor.
You may telephone, or call at the surgery for the results of any tests carried out. You can ring 01606 544544 option 4. To avoid busy times, please enquire between 11.00am – 12.00 noon or 3.00pm – 5.00pm.
Please allow at least 5 working days for all results to be returned to us and be commented upon by your Doctor. Please be aware that some results can however take up to 2 weeks to be processed. In the interests of confidentiality, your results will only be given to you or, if under 16 years the parent/guardian. So please DO NOT ask somebody else to call on your behalf to obtain your test results.
The staff in your practice are trained about domestic abuse and specialist workers are available to support you. Your practice is an IRIS practice. You can talk to doctors, nurses and other staff working here if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family. You can also contact 0300 123 7047 option 2 and ask to speak to your local IRIS Advocate Educator.
The Open the Door website also has lots of information to help if you or someone you know who is in a relationship that doesn’t quite feel right. Visit openthedoorcheshire.org.uk for advice and access to self-support services.
Online security: if you’re worried about someone knowing you have visited this website and other domestic abuse pages from your computer please visit nationaldomesticviolencehelpline.org.uk/site-services/cover-your-tracks.aspx
Social Prescriber referrals are for patients with issues that are impacting on their health & wellbeing. They are not clinical support but can provide support and information on areas such
Those who may prefer brief counselling for immediate experiences or issues. Mental Health Social Prescribers are beneficial for adult patients (18+) with mild to moderate mental health needs as a result of issues related to social or practical complications such as housing and finances, vulnerable groups, socially isolated individuals, those experiencing heightened stress or anxiety due to Covid19.
They can offer short term Counselling – typically 4 to 6 sessions.
What happens if I’m asked to speak to a social prescriber or mental health social prescriber?
One of the team, Emily or Lauren, will contact you usually by telephone initially and may send you appointment details via text message. They will ask you a bit about yourself and explain the support they can offer you. These support roles are funded by the Primary Care Network (PCN)
Joint and muscle pains? Ask to see our MSK practitioner without waiting to see a GP.
Back pain and sciatica, shoulder pain, hand and wrist pain, foot and ankle pain, hip pain, muscle strains, whiplash, neck pain, elbow pain, knee pain, sports injuries.
When you join the practice, you will be asked to fill in a patient questionnaire. This gives the doctors background information about your past and present medical history, all of which will be treated as confidential. You will also be invited to book an appointment with one of our practice nurses for a new patient check-up when registering. This gives us an opportunity to meet you and your family and tell you about the practice. You will also be asked for photo ID and confirmation of your address.
We carry out minor surgery clinics both at Danebridge and the Kingsmead surgery. Minor surgery is performed under local anaesthetic for a variety of problems, e.g. removal of skin lesions, sebaceous cysts, etc. Vasectomies can be performed at the surgery following consultation with Dr Perry.