In it together – Care Navigation


In it together – Care Navigation

Please be  kind to your receptionist when you speak to them, they’re not being nosy but trying to get you the best care for you

Care navigators can help you get the best care from the best person when you need it. They might ask you more questions than usual when you speak to them but this is to help you get the quickest option to see you better, sooner

Receptionists are asking questions to help guide you to the best care for you, they’re not being nosy and please be kind

This short animation describes care navigation, explains what sort of questions patients might be asked when they ring up and why as well as explaining which services patients might be signposted to.

About the author