Other Information |
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Confidentiality Statement
The doctors, staff and other NHS employees have a legal duty to maintain the highest level of confidentially about patient information. We will not disclose your information to third parties, including relatives, friends and carers, without your permission, unless there are exceptional circumstances, such as when the health and safety of others is at risk.
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Protection and Use of Your Information We need to ask for personal information to help ensure that you receive the best possible care and treatment. This information is kept on our fully computerised system, together with details of your ongoing care, so that your doctor or nurse has access to accurate and up to date information. To enable us to maintain accurate records we ask that you tell us of any change in your particulars: name, address, telephone number etc. There are times when we have to pass on information about you to other people such as hospitals, Health Authority or the Social Services. This is always done confidentially and any identifying details are removed when possible. We have a legal duty to maintain the highest level of confidentiality about our patient information. All data which can identify a person held in any format (visual, verbal, computerized) is also safeguarded by the Data Protection Act 1998. For further information click on the following link - Your Personal Health Information and the NHS in Central Cheshire (adobe acrobat document)
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Freedom
of Information Act (FOI) - Publication Scheme
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Zero Tolerance
We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.
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Chaperone Policy
If you would like to have a chaperone present during an examination or consultation, please arrange this with the doctor.
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Half Day Closing Most practices in the South Cheshire area will be closing for one half-day each month to provide an opportunity for Doctors, Practice Nurses and support staff to do valuable training and development work. On these dates all surgeries close at 1pm. However, Danebridge and Kingsmead will re-open at 5pm for emergencies only. During the closed period, emergencies are dealt with by the Out of Hours Service by telephoning: 01270 273666 Dates for half-day closing for 2008 are as follows:
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