Friends and Family Test (FFT)

The NHS Friends and Family Test

Did you know you can now have your say to help improve more services across the NHS?

The NHS Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s already in use in many parts of the NHS and is expanding to a lot more.

You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.

It doesn’t take long and you don’t need to give your details on your feedback form.

Here is a short animation explaining the reason behind the NHS test – click to download the 2 minute animation
If you wish to complete the NHS Friends and Family Test online click on the link below. This will load up the survey, click done when finished and then close the survey browser. Your responses will of course be anonymous.

The NHS Friends and Family Online Test click to load