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SANDIWAY SURGERY

Over recent months we have had to reduce the hours the Sandiway Surgery has been open.  This has been due to Doctor and staff shortages.  However, we have continued to ensure that the surgery is open every week day.  The surgery now opens every morning at 8:30am for the following hours:

During the closed periods and medical treatment is required, all Sandiway patients are advised to contact Danebridge Medical Centre.

DATA COLLECTION

You may be wondering why we ask you for certain information regarding ethnicity and lifestyle?  As part of our ongoing healthcare improvement, we collect data that helps us to focus on patients that could be at risk of ill health.  Ethnic minorities and smokers are particular high risk groups.  Furthermore, patients with limited spoken English are likely to have increased difficulties in accessing health services.  We are grateful for your co-operation in the data collection.

HALF-DAY CLOSURES

Danebridge, Kingsmead and the Sandiway surgery will be closed during the hours of 1pm – 5pm on the following dates Protected Learning Time for staff training:

Wednesday 15 September

Thursday 14 October  

Tuesday 9 November

On these dates all surgeries close at 1pm.  However, Danebridge and Kingsmead will re-open at 5pm for emergencies only.  During the closed period, emergencies are dealt with by the Out of Hours Service by telephoning: 01270 273666

PATIENT PARTICIPATION GROUP (PPG)

The Danebridge Patient Participation Group continues to meet regularly each month.  There are now notice boards displayed in the Surgeries which gives full details of who the members of the PPG are.  If you would like to contact the PPG with any concerns or suggestions for the practice, then please do so via reception or email danebridge@gp-n81087.nhs.uk

Please note the PPG cannot be concerned with personal problems or complaints, these must be dealt with through the correct channels.